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Service Details

About AAST365

All University of AAST Students are registered to use AAST365 and are obliged to check their AAST365 Inbox regularly as it is the AAST's primary method of communication.
Valid accounts for individuals will have the format
By logging into AAST365, you agree to follow the Rules & Regulations.


AAST365 is a 24/7 service which is available on-campus via the University's Network and off-campus over the Internet. AAST IT recommends using the Outlook Web App for AAST365. If there are any technical problems using this please contact IT User Support . AAST365 can also be accessed from any email client which can use IMAP or Exchange to connect to the service. If the email client is covered in a Help Sheet then IT User Support can offer further technical support if needed.

Mailbox Quotas

The maximum size of an email including attachments is limited to 25MB. All students have a standard mailbox storage quota of 25GB. On approaching this size limit you will receive email notifications to free up space as follows:

Mailbox SizeStatusAction Required
24.50GBWarning EmailUsers should start to delete unwanted emails
24.75GBProhibit SendUsers cannot send email until they delete sufficient emails to below 24.50GB
25.00GBProhibit Send / ReceiveIncoming mail is rejected and a non-delivery note (NDR) is returned to senders

Deleted Item Recovery

A user-initiated restore utility is available to retrieve deleted messages or mail folders from the Deleted Items folder for up to 30 days. Providing the Deleted Items file has not been emptied, emails are recoverable for a further 14 days by contacting IT User
Support. After this time Deleted Items are permanently deleted.